Why could it take 90 days to receive my boots?
Any Corral boot that is not available for immediate shipping will be hand made to order in Leon, Mexico by Corral Boots. Your card is charged at the time of purchase because that payment holds your boots in the production line at Corral. Seven business days after your purchase, you will be emailed a production completion ETA. Once your boots have finished production, they are sent to us here in Idaho( could take up to 10 business days) for final quality checks and sent out to the customer. Keep in mind that ETA does mean "Estimated Time of Arrival" and we do our best to give our customers the most accurate timeline we can based on the information Corral gives us.
Why could the color of my boots vary?
Because most of the boots we carry are hand made by craftsmen, there will be variances from pair to pair. Keep in mind that the photos we post and provide are for reference and there is a possibility of slight differences in the tone, coloring, and distressing of each boot. These variances solidify the fact that your boots are hand made to order and will have their own unique character. If you'd like to see a picture of your boots before we send them out to you, just reach out to us at email@example.com and we can place that request on your order and send you the picture via email!
What if my boots don't fit/I need to exchange?
No problem! Here at Rural Haze we want you to absolutely love your order! Follow the link below to our shipping/returns policy and it will have all the information you need. If not, shoot us an email at firstname.lastname@example.org
Do any of our boots come in a wide width?
If a boot is available in a Wide, in the product description of each boot, it will state "Available in Wide upon request" OR the Wide sizes will be listed in the size options. If the description does say that they are available, at checkout under the "notes" section, just let us know that you'd like a Wide and we will get it ordered! Keep in mind that when we talk about "Wide Width" we are talking about the footbed and not the calf circumference.
Can our boots come in a wide calf?
Corral hand makes their boots, but does not make custom changes to their boots. Depending on the style, they can be professionally stretched up to 3-4 inches without compromising the integrity of the boots. We do not offer stretching here, but any local boot shop should be able to help you!
Curious what size to order? Here's a chart that will help!
Measure your foot length
Stand on a piece of paper and mark the points at the back of your heel and tip of your toes. Measure the length in between as that’s your foot length.
Wear the kind of socks you will wear with your boots. Socks can add a 1/2 size to your feet.
Measure both feet as these may be different. If one foot is larger, choose the larger size. If you are between sizes, order 1/2 size up.
It may help to place your heel against a flat surface like a wall and measure from the wall to the tip of your big toe. Having someone trace your foot onto a sheet of paper can make it easier to get the right measurements.
Find your foot width
The heel measurement is taken around the heel and instep diagonally. Using a measuring tape, you’ll need to measure from the lowest part of your heel and go around up past your ankle to the highest point of your instep. This will determine the widest measurements of your feet and the best boot width for you. Make sure you do this for both feet and always use the largest foot measurements. Medium width for a woman’s boot is “M” width (medium or regular width). Wide width is labeled “W”.
Medium width for a man’s boot is “D” width. Wide width is labeled “EE”.
Once you get your foot length and width measurements, match your largest foot length and width measurements against our boot size chart.
Note, only selected styles are available in wide width. If your feet are a wide width (and the style of your selection is not offered in wide width), try ordering a 1/2 size larger than your normal size.
How to fit your boots
Try your boots on carpeted floor. This will allow you to see how they fit without showing any signs of wear on the boot. Sit down in a bend or in a chair. Grab the boot’s pull straps on each side of the boot and angle your foot downward into the shaft of the boot. Pull the boot up until you you feel a slight resistance on the shaft, or your foot reaches the heel/counter area. Now, continue pulling the boot gently toward you using the boot pull straps. Carefully stand up and step down into the boot allowing your foot to completely enter the boot.
Always try on both boots – your feet may be two different sizes. Remember to wear the same type of socks you have used to determine your boot size or wear socks that allow you to feel comfortable with your boots. Once the boots are on, there should be enough room in the toe area for your toes to move slightly. Snugness on the instep (vamp) is vital for a proper fit and will stretch out and go away. The leather should be snug across the instep, but not too tight. The instep of the boot should fit snugly over the top of the arch of your foot (more snugly than the fit in your normal shoe or sneaker). Your entire foot should feel snug in the boot except for your heel.
The heel of your foot should slip slightly. When a boot is new, the sole is stiff. As you wear the boot, the sole is flexed. With time most of the slippage you feel should disappear. If the slip feels excessive you may want to wear a thicker sock. Note though that a slippage is necessary to obtain a proper fit.
Your foot should rest comfortably at the widest part of the inner sole of the boot. Unlike feeling for the fit in your toes (as you would in trying on a shoe or sneaker), the proper location of the ball of your foot in the boot will ensure a good fit throughout. If the ball of your foot sits too far forward in the boot, your toes will uncomfortably crowd in the toe box of the boot. There should be at least a thumbs width of space between your toes and the end of your boot.
If you have any other questions, please feel free to reach out to us at email@example.com and we'll make sure you're taken care of!
Sizing information curtesy of Corral Boots Austraila